Ooops, where’s my luggage?

I feel very lucky to be able to hop on a plane (or a car, bus, train… you got the idea) whenever I want to. One of the perks of working remotely. It’s a feeling I’m not able to describe, especially when you have been bitten by the wanderlust bug.

So the other day I was at home and decided to come to Norway to spend my nieces’ birthday with them. Bought the ticket on Friday and left the following Monday. It was all very fas, but it went well. From having my friends over for the long weekend, packing, buying the things my sister asked for the party, buying my nieces’ gifts, to going to Toronto and getting to the airport on time.

After passing through security, I bought some Combos for my BIL and some M&Ms for a friend here who loves it and it’s not an easy thing to find here so I always bring her M&Ms.

Leaving Toronto

The first leg, Toronto – London, was an Air Canada flight and it got delayed by 1.5 hours. My layover at Heathrow was 2.5 hours. I wasn’t worried because I knew I didn’t have to go through costumes or immigration, but I completely forgot about my luggage.

When I got there I had enough time to get off the plane and walk to the next gate. That airport is ginormous and it took me some good 20 minutes walking. I was the very last person to board. And the door closed behind me.

This second leg was Londo – Oslo and was done with SAS – Scandinavian Airlines. It was my first time flying SAS and the experience was as good as an economy class flight can be. When I got to Oslo I was notified that I had to look for the SAS information kiosk and once I got there they informed me that because the flight to London was delayed there was no time to pass my luggage from the first flight to the second. Otherwise, it would also delay the other flight.

The reason why I’m writing this post is because I feel we often go online and make use of social media to complain about services and companies and people but very rarely we use social media to make compliments.

So the very nice lady who talked to me asked me for my information, the address I was going to stay in Norway, a phone number, etc A few minutes after I provided the information they started sending updates about my luggage. I was told it was going to be delivered the next day, maybe in the afternoon.

The last leg, also via SAS was very fast and nice. Got to Trondheim where my sis and older niece were waiting for me at the Airport I got here around 4:30 pm.

My luggage was delivered at my door (or my sister’s door) before 9:00 pm on the same day. Happy Ending!

Thank you, SAS

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